Orbitec provide a 24 month guarantee for all Orbitec products from the date of delivery by Orbitec (or from the date of shipment where goods are despatched by courier). During this period Orbitec guarantees all products against material and manufacturing defects:
Fault investigation free of charge
Replacement of defective parts free of charge (except consumable parts)
Professional repair service free of charge
Defects caused by inappropriate treatment or use of spare parts not supplied by Orbitec will not be covered by this guarantee
All work covered by guarantee will be performed at the Orbitec facility in Sailauf / Germany. All costs for transportation of goods to/from Sailauf to be covered by the customer. The guarantee is valid, if the equipment has been subject to interference or where repair has been attempted by unauthorised persons. These terms are additional to the legal guarantee regulations and our General Terms and Conditions which are shown on our web side (www.orbitec.de).
